Adobe has granted the University of Hawaii (UH) with temporary “at-home” access to the Adobe Creative Cloud apps to facilitate distance learning due to COVID-19. UH students and instructors may request for a temporary license valid through May 31, 2020

If necessary, use Folder Options (Windows) or Option key Go (Mac OS) to view hidden folders. For more information, see Show hidden files and folders in Windows 10 and earlier or Can't see user library files in Mac OS X 10.7 and later. Windows XP: Documents and Settings user name Local Settings Temp. Learn how to download and install the Creative Cloud desktop app. Learn how you can manage your apps and services with the Creative Cloud desktop app. Tonight, Apple released macOS Catalina. See below on how to block this upgrade with Jamf Pro. As with any new OS release, you might have some required software titles which are not compatible with the new OS & especially some of the more security focused changes. Known Issues with macOS 10.15 Catalina. Due to changes introduced in macOS 10.15 Catalina, Admin Console installer package zip files created prior to September 16, 2019 will fail to decompress properly on machines running macOS 10.15.

through the ITS Site License Office. Adobe may update this date based on how the situation evolves so students and educators can continue their learning remotely.

FAQs and Known Issues:

• How long are these temporary licenses valid for?
  The Creative Cloud desktop app licenses are valid until May 31, 2020 or until students return to campus, whichever is sooner. Adobe is closely monitoring the situation due to COVID-19 and may, at its sole discretion, modify the validity of the licenses.
• Which Creative Cloud apps or services are available under this program?
  The most recent versions of Creative Cloud desktop apps will be available. Before installing, review the System Requirements for the apps. Mobile apps and older app versions (Creative Cloud 2018 or older) are not available as part of the temporary at-home license.
• How can I ensure that my access is properly granted?
  To ensure your access is properly granted, sign-out of your Adobe account online and sign back in.
• I see a trial prompt when I sign in to Acrobat DC on my computer.
  When you install and launch Acrobat DC on a Windows computer and sign in, if you see a Try or Buy prompt, do the following:
  
  1. Exit Acrobat DC, if it is running.
  2. Download the AcrobatStudentAccess.zip file and extract it on your computer.
  3. Right-click the included EXE file and choose Run as Administrator. (Click yes or enter your computer password, if prompted)
  4. Start Acrobat DC. It should now launch without asking you to sign in
  
  NOTE: Users can ignore these options as they don't need to purchase any product or provide any payment information to use the apps. Users can launch the installed apps directly. For example, using the Windows Start menu or the macOS Launcher.
• If you encounter other issues, please search the:Adobe Support Community

How to request for a temporary license:

By requesting access for the Adobe CC apps under this program, you understand the following:
- This is available only on a temporary basis for online learning due to COVID-19.
- After the temporary license period ends, you will no longer be able to use the desktop products.
- Files should be saved locally to ensure there are no loss of assets.

Macos Creative Cloud Please Wait For A Moment Free

- Support for these products are limited. ITS cannot guarantee the use of these apps for all users and devices.

1. UH Students: Send email to: sladmin@hawaii.edu with the following information:
   • Full Name:
   • UH Affiliation: (Student/Faculty/Staff)
   • UH email address: (username@hawaii.edu)
   
   UH Faculty/Staff: If you have already requested for the Acrobat Pro DC under the UH Adobe ETLA program, your account should have the temporary Adobe CC apps listed in your account. Do not request for another account under this program.
2. Validate access to this program only after you've received an email from the ITS Site License Office to confirm your request has been processed successfully.
Wait for a confirmation email from the ITS Site License Office to verify that your account has been created.

3. Follow the step by step instructions to download and install Adobe CC Apps:
   https://helpx.adobe.com/enterprise/kb/edu-install-CCapps-covid19.html

NOTE: Support for this program is very limited. Please see the FAQs and Known Issues section above for assistance.

Additional Resources:

Macos Creative Cloud Please Wait For A Momentum

• To help educators and school leaders discover inspiring projects, best practices, and new ideas to continue to drive valuable learning in virtual environments, visit the Adobe Distance Learning Resources page.

If there are any questions regarding the temporary Adobe CC licensing program, please contact the ITS Site License Office at: sladmin@hawaii.edu.

Denis de Gannes

DdeGannes

Lightroom Version

LrC 10.2

Operating System

1. macOS 11.0 Big Sur

Macos Creative Cloud Please Wait For A Moment To Be